Survey Topics
Here's a sample list of survey topics and approaches we have conducted on behalf of municipal clients:
-
Marketing & Communications Survey
-
Customer Satisfaction Survey
-
Website Satisfaction Survey
-
Website Redesign Survey
-
Tourism Branding Survey
-
Performance - Audience Survey
-
E-Newsletter Subscriber Survey
-
Digital Signage Support Survey
-
Quality of Life Survey
-
Community Engagement Survey
-
Social Media Quick Polls
-
Corporate Sponsorship Survey
-
Council Delegation Request Form
-
Invite the Mayor Form
-
Website Feedback Form
-
Customer Feedback & Complaint Forms
-
Recreation Guide Ads Booking Form
-
Contact Forms & Info Requests
Get the Community Insights You Need
Do great research! Wherever you are in the survey process, The W Group will help you cross the finish line.
Survey Research Design Methodology & Objectives
Effective design is the foundation of a successful survey. Tap into The W Group’s extensive experience and gain access to proven municipal question sets.
Our best-practice approach ensures your questions will meet objectives and speak to your target audience.
Save time and skip the frustration!
1
Questionnaire Review Filtering & Programming
Have you already prepared a questionnaire? There are numerous survey ‘pitfalls’ that a professional review can help you avoid.
We will review your questionnaire against a number of filters to ensure it has a high completion rate, is inclusive, considers political sensitivities, and mitigates potential backlash.
Get a professional survey review!
2
Survey Launch, Monitoring Live Results View
A well-timed launch, with the right language and distribution, will get target respondents in the (virtual) door. Live monitoring helps keep them.
We will make minor tweaks as required to overcome potential barriers to survey completion.
Reach more respondents!
3
Survey Summary &
Data Delivery
Clean data is essential to getting the best, most accurate insights. Eliminate ‘noisy’ responses that don’t add value or muddy up your results.
It is impossible to know how skewed your results are without taking a really good look at the raw data.
Get the most accurate survey data!
