• Community Surveys

  • Digital Forms

  • E-Learning

  • E-Newsletters

  • Project Engagement Portal


The W Group assists municipalities to build and manage custom-designed community engagement programs. Surveys by enables municipalities to tap into The W Group's best practices and professional support services on an ad hoc fee for service basis. These services include:


  • Community Surveys - surveys, program evaluations, and customer feedback

  • Digital Forms - registrations, inquiries, requests, and quizzes

  • E-Learning Programs - WHMIS, Health & Safety Orientation, Sun Safety etc.

  • E-Newsletters & List Management - project and ad hoc e-newsletter and additional communications requirements

  • Project Engagement Portal - incorporating all relevant project information


And more - contact us today - Kent Waugh Managing Partner 604.613.5368



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Kent Waugh

Managing Partner

Kent has 35 years of experience conducting public consultation on behalf of dozens of communities. He was a pioneer of online research panels, establishing one of the first global panels in 1999. Kent focuses his time helping local governments build all aspects of community engagement capacity.    

Veronica Madore 

Senior Associate

Veronica joins The W Group to support the educational programming designed and developed for its municipal clients. With over 20 years of experience in the professional education space, Veronica brings the latest in pedagogy and education modality expertise to this role.

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Rupinder Baweja

Senior Associate

Rupinder's specialized government consulting background and project management expertise serves her well as The W Group's lead client specialist. Rupinder's proficiency and drive enable her and her team to manage client research and engagement needs seamlessly.

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Tammy McKenna

Senior Associate

Tammy's extensive experience in all aspects of research including most specifically in the analysis of data sets enables her to find insights within data and delivery them in concise, clearly understood reports that drive decision-making. 

Steve French

Associate - Programming Design

Lucy Cameron

Manager of Client-Partner Success

Steve is a finance and entrepreneurship graduate with over 5 years of banking/advisory experience. With his extensive  financial background, Steve initially joined The W Group team as our resident data analytics expert. He has since expanded his skill set to include content creation and management of digital assets.

Lucy joins The W Group to support the team as the Manager of Client-Partner Success. Her experience in operations, marketing, and communications will be key in this role and she looks forward  to bringing her positive energy and work ethic to the team.

Alexandra Kercso
Zachary Waugh
Amanda Jacques


Graphic Design & Photography

Digital Content Specialist

Alexandra was made for the Internet, or it was made for her. She lends her leading edge Internet marketing and communications expertise to The W Group's e-communications service programs to build community awareness.

​Zack provides his design expertise in several categories such as print, app, web, and logo. His passion for design extends to photography and videography. 

Amanda joins The W Group team to support communications and internal digital strategy. Extensive experience in digital marketing and education in corporate communications brings skill and energy to her content creation, copywriting, and overall digital marketing.


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