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A Word About Our Commitment To You, Our Client-Partners: Municipal & Engineering Planners, Communications & PRC Managers

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The W Group was established 12 years ago to provide high-quality professional services support to municipalities. We have strong commitments to our client-partners:

 

  • We treat each of our clients as our partners

  • We do not sell them services they do not need

  • We deliver the highest quality services at reasonable rates

  • We continuously look at ways we can do things better

  • We build and deliver pragmatic solutions and services that provide the most positive impact to client-partners

  • We focus on building long-term, sustainable relationships with our client-partners 

  • We provide valuable, high-quality professional services to client-partners when they do not have the required skills in-house

  • We strive to make positive differences in the lives of both our client-partners and community residents

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Why our focus on municipalities?

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Throughout our founder Kent Waugh's 38+ years of providing marketing research and strategic counsel to government agencies (all levels), corporations, and non-profits, he was constantly impressed by:

 

  • The commitment and passion displayed by municipal staff,

  • The keen interest displayed by residents to positively contribute to their community, and

  • The huge and direct impact municipalities have on residents' quality of life. 

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At the end of each day, our team members feel good about the work they have completed, and the positive impact they have had on our client-partners and their respective community members.

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Some of our team members (left to right): Adel Waugh, Rupinder Baweja and Tammy McKenna.

A few words on our teams' commitment:

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We are extremely proud of our team of ten highly specialized and skilled professionals who in the past two years alone, have assisted our municipal client-partners to:

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  • Design, Program, & Conduct approximately 500 surveys and web forms

  • Design & Deploy more than 1,200 E-Newsletter Campaigns reaching 65,000+ subscribers with over 2 Million emails.

  • Gather feedback from over 50,000 municipal services' customers 

  • Design & Build 20 E-Learning Courses

The following is a visual index of some topics we have helped client-partners conduct surveys.

Scroll over images to see topics. Click on the image to see which municipal department we worked with on each survey.

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Canadian municipalities rely on TheWGroup.ca for professional support services to conduct research, capture information, and educate online. TheWGroup.ca provides its services on an individual, fee-for-service basis. Are you planning on developing a more formal community engagement program? Visit our primary website, The W Group.ca, to learn how we can help you!

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Your inquiries are important to us, as is your privacy. The W Group, treats the collection and management of information according to the strictest Canadian compliance legislation. Your information will not be used for any other purpose than to follow-up with you regarding your inquiry. Privacy Policy

â’¸ 2021 by The W Group

 British Columbia, Canada

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