How Can Surveys by The W Group Help Me Capture Municipal Insights and Information?

FAQ

How can I use Surveys by The W Group?


Contact us directly by booking a Discovery Call or email communications@thewgroup.ca. Submit your project's information and schedule a complimentary consultation so we can discuss how we can help you better collect information. Surveys, Forms, Registrations,
E-Learning, Quizzes, etc. Get started.




Is Surveys by The W Group a software company?


No, Surveys by The W Group helps municipal staff capture insights and information from residents, customers, and employees so they can make better decisions or save time managing the flow of information. We combine design, programming, and software into a single cost-effective, easy to use service.




Are you Canadian-based?


Yes! We are based in British Columbia and adhere to the most stringent Freedom of Information and Protection of Privacy Acts (FIPPA) in Canada along with other key compliance requirements such as the Canadian Anti-Spam Legislation (CASL).




How much does is cost?


Surveys by The W Group strives to keep its services as cost-effective as possible by using a continuous process improvement cycle. Submit your project specifications to us using our Get Started form. We will provide you with a complimentary detailed estimate.




What types of information collection can you help me manage?


We specialize in designing and programming a wide selection of forms including:

  • Community Surveys
  • Project Information via Project Webpages
  • Program/Service Evaluations
  • Staff Assessments
  • Registration Forms
  • Inquiry Forms
  • HR Related Forms including Staff OnBoarding, E-Learning, Quizzes, etc.




What municipalities does Surveys by The W Group work with?


The W Group helps numerous Canadian municipalities build their community engagement programs. Among our clients are large municipalities like City of Surrey, mid-size municipalities like Cities of Coquitlam and Abbotsford and smaller municipalities like District of Lake Country.




Who owns the data you collect?


The ownership of all information collected by The W Group remains with the municipality in which the project was managed. Upon completion of the project The W Group will remove all collected information from its software and return it to the municipality.