How Can Surveys by TheWGroup.ca Help Me Capture Municipal Insights and Information?

FAQ

How can I use Surveys by TheWGroup.ca?


Contact us directly, submit your project's information and schedule a complimentary consultation so we can discuss how we can help you better collect information. Surveys, Forms, Registrations, eLearning, Quizzes, etc. Get started.




Is Surveys by TheWGroup.ca a software company?


No, Surveys by TheWGroup.ca helps municipal staff capture insights and information from residents, customers and employees so they can make better decisions or save time managing the flow of information. We combine design, programming and software into a single cost-effective, easy to use service.




Are you Canadian-based?


Yes! We are based in British Columbia and adhere to the most stringent Freedom of Information and Protection of Privacy Acts (FIPPA) in Canada along with other key compliance requirements such as the Canadian Anti-Spam Legislation (CASL).




How much does is cost?


Surveys by TheWGroup.ca strives to keep its services as cost-effective as possible by using a continuous process improvement cycle. Submit your project specifications to us using our Get Started form. We will provide you with a no cost detailed estimate.




What types of information collection can you help me manage?


We specialize designing and programming a wide selection of forms including:

  • Community Surveys
  • Project Information via Project Webpages
  • Program/Service Evaluations
  • Staff Assessments
  • Registration Forms
  • Inquiry Forms
  • HR Related Forms including Staff OnBoarding, eLearning, Quizzes, etc.




What municipalities does Surveys by TheWGroup.ca work with?


TheWGroup.ca helps numerous municipalities build their community engagement programs. Among our clients are large municipalities like City of Surrey, mid size like Cities of Coquitlam and Abbotsford and smaller municipalities like District of Lake Country.




Who owns the data you collect?


The ownership of all information collected by TheWGroup.ca remains with the municipality in which the project was managed. Upon completion of the project TheWGroup.ca will remove all collected information from its software and return it to the municipality.